We have over seven years of solid experience in the business outsourcing industry.
topWe prefer digital audio files of any format. We handle digital audio formats such as MP3, WAV, WMA etc., to name a few.
topWe do accept digital video formats such as MPEG, MOV, WMV etc.
topNo. Currently we do not provide transcription services in languages other than English.
topYes. We have implemented stringent security measures to protect the confidentiality and personal health information of the patients.
topClients provide us with the inputs and requirements via e-mail, ftp or as hard copies. We then review the requirements including expected delivery time, and contact client for further clarifications, if any. We then submit quote for the project based on the requirements analysis. We then send status updates and proofs of the project in a pre-defined timely manner. Incorporate changes per feedback from the client and complete the project by the committed delivery time.
topOur corporate office is located in San Mateo, California, whereas our production base is located in Kerala, India.
topWe normally work round the clock, 365 days a year.
topWe prefer Email and Chat (MSN/Yahoo). You can also get in touch with us using our US phone and Fax numbers.
topYou can use Snail mail, Email or FTP to send assignments to us. You can also use Wavescribe to send transcriptions.
topFor transcription services we charge on per line (approx. 65 characters) basis. For other services, the rates mostly depend on the complexity of the project.
topWe prefer check payments.
topWe are well equipped to handle any project of any size.
topWe would be more than willing to sign a Non-Disclosure Agreement on client’s request.
topYes. We can certainly provide client references, on request though.
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